Our friendly customer support team is available from Monday to Friday, 9 AM to 5 PM Melbourne time. We're always ready to lend a hand and answer any questions you may have.

All you need to do is browse our selection of packs and add your items to your cart. Then, follow the simple checkout process.

We accept Visa and Mastercard….and any others?? Paypal, Shop Pay?

Yes, we take the privacy of our customers very seriously. We use secure payment gateways to protect your personal information.

At this stage, we can't swap out individual items, but your feedback is super important to us! Let us know what you think, and we'll use your feedback to curate our future packs.

Absolutely! We offer bulk discounts for larger orders. To enquire about pricing and availability for bulk orders, please contact our customer service team at hello@wellpacked.com.au

Our current focus is on the market in Australia. However, if you are from another region please reach out to us and we will see what we can do!

Absolutely! You'll get a tracking number in your inbox so you can follow your order's journey.

Unfortunately we don’t currently have the option for orders to be picked up however we do offer express shipping to get your order to you as soon as possible. 

Check out our returns policy here for a full breakdown.

We generally do not accept returns for change of mind, especially for products that are consumed orally due to health regulations.

Let us know, and we'll make it right.

We're always on the hunt for amazing products that enhance how we feel when we travel.

If you think you've got the next must-have product that compliments what we do, shoot us an email at hello@wellpacked.com.au and tell us all about your company and your product.